APA   Click to copy
Hanley, M., Twetman, H., & Paramonova, M. (2020). Social Media Monitoring: A Primer.

Chicago/Turabian   Click to copy
Hanley, Monika, Henrik Twetman, and Marina Paramonova. “Social Media Monitoring: A Primer” (2020).

MLA   Click to copy
Hanley, Monika, et al. Social Media Monitoring: A Primer. 2020.

@article{monika2020a,
  title = {Social Media Monitoring: A Primer},
  year = {2020},
  author = {Hanley, Monika and Twetman, Henrik and Paramonova, Marina}
}